Terms and Conditions


Welcome to Lustre Consulting Limited.

This page tells you the terms on which you may use our website www.lustreconsulting.com, whether as registered user or guest. Please read carefully before use.

By using the site, you accept the terms and agree to obey them. If you don’t accept them, please don’t use the site.

2.Who We Are

www.lustreconsulting.com is operated by Lustre Consulting Limited, a UK Limited company registered in England under company number 7111541.

Some important details about us:

Our registered office is at: Second Floor North Fitted Rigging House, The Historic Dockyard Chatham, Kent ME4 4TZ

Our trading office is at: Second Floor North Fitted Rigging House, The Historic Dockyard Chatham, Kent ME4 4TZ

Our VAT number is: 985 2341 12

3.Use of the Site

You have permission for temporary use of the site, but we can withdraw or change our Site at any time without telling you and without being legally responsible to you.

You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

You agree to follow our content standards set out in clause 10.

If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.

Only use the site as allowed by law and these terms. If you don’t, we may suspend your usage, or stop it completely.

We frequently update the site and make changes to it, but we don’t have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn’t rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.

We follow our privacy policy in handling information about you. You can read our policy HERE.

By using the site, you agree to us handling this information and confirm that data you provide is accurate.

4.Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright and/or any applicable intellectual property laws and regulations.

You are allowed to print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.

If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.

5.Our Legal Responsibility to You

We do not guarantee the accuracy of material on our site. As far as legally possible, we exclude legal responsibility for the following:

Any loss to you arising from use of our site

Loss of income, profit, business, data, contracts, goodwill or savings.

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We don’t exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

6.Uploading to our Site

If you contact other users of our site or upload material to it, you must follow our content standards set out in clause 10. You agree to reimburse us for any costs or expenses we incur as a result of any breach of this term.

Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.

We won’t be legally responsible to anybody for the accuracy of material that you upload to the site, and we can remove it at any time if we think it doesn’t follow our content standards set out in clause 10.

7.Computer Offences

If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990 and any other legislation that supersedes it, your right to use the site will end straightaway. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You mustn’t try to get access to our site or server or any connected database or make any “attack” on the site. We won’t be legally responsible to you for any damage from viruses or other harmful material that you pick up via our site.

8.Links to Our Site

You are allowed to make a legal link to our website’s homepage from your website if the content on your site meets the content standards set out in clause 10. We can end this permission at any time.

You mustn’t suggest any endorsement by us or association with us unless we agree in writing.

9.Links From Our Site

Links from our Site to other websites are for information only. We don’t control them and don’t accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.

10.Acceptable Use

You must not use the Site to do any of the following:

Whenever you upload any material or otherwise contribute to the Site, you must follow these content standards carefully.

o promote material that is sexually explicit

o promote violence, or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation

o infringe anyone else’s rights (including intellectual property rights)

o be used to impersonate anyone, or misrepresent anyone’s identity

o encourage or assist anything that breaks the law.

If you breach the standards set out in this clause 10, we may:

We exclude legal responsibility and cost for actions we take to deal with your breach of these standards. 


We change these terms from time to time and you must check them for changes because they are binding on you.

12.Applicable Law and Jurisdiction

12.1 These terms and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be construed in accordance with and governed by the laws of England and Wales.

12.2 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.

12.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, they shall be subject to the courts of England and Wales shall have exclusive jurisdiction.

13.Contact Us

Please email us at info@lustreconsulting.com to contact us about any issues.